AI for business in general, beyond the noise. This is an article for a business owner that does not know anything about AI. Going from explaining the noise in the space to what is experienced and trustworthy.
As a business owner you probably know this feeling. You open your email and you’re scrolling your news feed, maybe just chatting with someone, and boom it’s AI again!
Yet, another article, another “expert” telling you “AI is the future, it’s going to change everything” – and you better get on board or else!
Yes, it’s everywhere, and a constant buzz. Honestly it’s kind of overwhelming.
There is so much noise and so many big claims that it’s just genuinely hard to know who to actually trust? Where do you even begin trying to use AI in your own business exactly?
Minus The Noise, What Can AI Do For Business?
Today, we are going to cut through all that noise. Our mission with this article is to shed some light on what AI actually means for businesses, and not just the surface level stuff!
Beyond the basic chat bots everyone’s heard about, AI is a huge field. Today we’ll focus on something really impactful and put it in the context of some history and business principles. Our focus today is on sophisticated conversational AI how it can genuinely transform customer interactions.
Our aim is to give you clarity and actionable steps .
Maybe your company is looking into implementing AI for your business, or maybe you’re just trying to catch up because this field feels like it’s moving at light speed!
Perhaps you’re just curious about what AI can really do beyond the headlines? We want to get past that surface level and look at real applications, and frankly some pretty surprising benefits that are out there right now.
Chat GPT Is For Internal Tasks And Simply Scratches The AI Surface.
When most people hear “AI for business“, they probably think Chat GPT first. It’s one of the common tools for writing text, maybe drafting emails, that sort of thing. These are useful tools no doubt, but what does it really mean for a business owner?
Is that the extent of AI? Not even close! Tools like Chat GPT definitely scratch the surface for things like internal tasks, but AI for business, especially when we talk about interacting with your customers – it goes much much deeper.
For example, Smart AI voice and Conversational AI solutions from Avius AI. These are systems built specifically to manage customer interactions via phone calls and website chats with incredible speed accuracy, and efficiency.
Smart AI voice and conversational AI solutions from Avius AI is a fundamental shift, not just another tool! It’s a fundamental shift in how you connect with customers and automate tasks. And it allows you to simply streamline everything at scale. The benefits can seem pretty staggering based on the developments of Avius AI.
Imagine instantly multiplying your staff and increasing productivity up to 60%! Now factor that you can have all this at 17x less cost than traditional methods. We are not talking about just tweaking things. This is a once in a generation transformation! This is where it gets really interesting for businesses interested in real impact!
This brings us full circle to the “noise problem” that we started with. AI is still a pretty new territory for a lot of businesses, so it’s important to find providers who are legitimate, and who are focused on the long term relationship versus just making a quick sale.
Proper AI Solutions Can Guide Your Business, Regardless Of Size.
A partnership with a trustworthy provider that doesn’t just hand you software, rather they share what works based on lessons learned, as well as guide and support you no matter your business size.
A proper AI solutions company should be open about how it works, its limits, how it plugs into what you already do, and more. It’s a really important distinction.
So how does a business figure that out? How do you distinguish experienced players from the rest who are just riding the hype train? It is essential to make the best choice when you’re investing in something this revolutionary and with this much potential.
A good indicator is a good track record. It’s best to look for a team with a history. Perhaps even a history of “firsts”, like revolutionary innovations. The team at Avius AI were involved in huge innovations way before this current AI buzz. Things like the early days of GPS tech, mobile phone development, revolutionizing and advancing developments based on telecom deregulation, and even the start of VoIP.
The team at Avius AI has deep tech roots that demonstrate a long history, great tack record, and long-term involvement. With that type of experience it’s only natural that Avius AI is at the ground floor of the AI industry.
It’s not just about understanding the new shiny tech, it’s about having a deep bedrock understanding of communication networks, and how to actually apply innovation effectively.
Experience Matters, AI For Business Is Not Just Another Tech Wave.
Avius AI has invaluable historical perspective. With decades of experience, we have ridden multiple tech waves and we are able to provide a “full service advantage“, because we build from a place of deep understanding.
What does that mean in a practical sense? It means having a truly effective AI partner that is also a full-service organization which offers anything that a business could need, paired with an intimate understanding of business needs as a whole.
It means they’re not just selling you one widget. For instance, you are provided with digital front desk, full service customized AI voice and chat automation responses. These basically become your digital representative. Avius AI can handle everything from simple FAQs, right up to quite complex processes, and we do it with natural human like interactions. That’s full service showing up for your business in some really powerful ways.
This is possible due to some very advanced AI voice tech. It’s nothing like talking to one of those annoying bots that just says “I don’t understand”, or a rigid bot that operates within a very narrow set of directives.
This is revolutionary because it feels and flows like a real conversation. Our Agentic AI voice technology can make some decisions proactively, it’s not just stuck on a script. It tries to understand the intent behind what the customer is saying!
Then, it adapts and even takes steps on its own to solve problems.
It’s kind of like a really sharp human agent that understands the context. It’s much more useful, and the impact is immediate. For example, your company can suddenly be available 24/7/365! Imagine your company always being available!
At a minimal scale, it’s like having 4.2 human receptionists, but at a tiny fraction of the costs. No more missed calls after hours, you capture opportunities you’d otherwise lose.
AI For Business Is About Capability.
Increase your customer satisfaction and leverage this new capability to free up your actual human team! If Avius AI is handling the routine calls, booking jobs, and answering common questions, then your people can focus on the more complex issues.
Complex human issues such as building relationships, the stuff that really needs a human touch. Avius AI elevates your human staff with precision, and it hits the bottom line too.
Not only does Avius AI dramatically cut operational costs , but it also expands dynamically.
All of this can be done at up to 17x less cost compared to traditional methods! That is huge! It’s a complete game changer and makes top tier customer service automation affordable for almost any size company!
Think about a busy local HVAC company for example. Suddenly, they can answer every single after hours emergency call, book the appointment, answer questions about filters, etc, all without paying overtime! That’s a massive operational boost!
The Avius AI data suggests that approximately 90% of routine tasks can be handled by these AI virtual assistants, from transcribing calls, to fully managing the conversation, and setting appointments. Now your human team is freed up to perform the more complex tasks, and build the relationships that are priceless to a thriving business.
With a huge chunk of day-to-day business needs automated, you can deploy you human resources where they matter most.
It is genuinely transformative!
AI For Business, Industry Examples.
What about different industries?
Just as for the service industry, like plumbing or electrical, businesses that deal with tons of FAQs, high call volumes, and urgent requests that experience a surge in productivity.
Avius AI handles calls and website chats to give quick answers that match your brand. We personalize things, we do scheduling in real time, answer all the questions, and collect all the data -while your techs or employees are out working. Your human resources are free, not stuck answering phones.
This alone is a game changer for revenue and keeping customers happy.
Take Real Estate firms. They are bogged down with repetitive questions. “Tell me about the schools’, “what are the HOA fees?’, “how do I prep for a showing?” Avius AI handles that. It smooths out seasonal staffing bumps and keeps service quality high, especially during busy periods.
Avius AI schedules viewings automatically so agents can focus on closing deals not being an FAQ machine!
For sales teams, the big needs are often being available 24/7, qualifying leads properly, and being able to scale up without hiring tons more people. Avius AI delivers instant, accurate responses, pre-qualification and scalability without the overhead.
It’s more than just answering questions correctly, our features do advanced things like automated lead capture and qualification right in the conversation! Avius AI engages callers or web visitors instantly, and qualifies them based on your criteria. We then route that qualified lead where it needs to go so your sales team can focus on genuinely interested people.
This process saves businesses a lot of time that would otherwise be wasted. Additionally, Avius AI Smart Conversational AI provides automated call routing and workflow triggers. No more frustrated customers waiting on hold or getting lost in transfers!
We direct your customers straight to the right place. Missed calls and voicemail black holes become a thing of the past!
Don’t forget, automated website engagement management, meaning, turning passive website visitors into actual leads or happy customers! Customized Smart AI chat bots answer questions and instantly guide your leads and turn them into customers!
And again, this is 24/7/365!
It’s a whole ecosystem working together to make sure nothing and no one falls through the cracks.
AI For Business Is Scalable and Efficient.
Every interaction is efficient, helpful, and perfectly on brand.
The scalability is also pretty mind-blowing. Avius AI can handle up to 200 calls at the same time, simultaneously. Imagine that capacity! This alone lets businesses grow fast without just throwing more call center agents at the problem!
This means your budget can be used for things like advertising to make the phone ring more. This is even more meaningful because now you know you can actually handle the volume.
Going beyond just the sheer number of calls, there’s the consistency – this is key.
Our AI solution is your best employee, all the time and every time. There are no bad days, and it always sticks to your brand message. It delivers a high level of service for every single conversation and follows your exact rules.
You get perfect quality control, which, let’s be honest, is hard for even the best human team to maintain 100% of the time. Especially when things get too busy or stressful.
An Avius AI customer, Dan S – in the service industry, said “We are able to provide a far superior customer experience than we ever imagined possible.”
Dan goes on to say, “During the demo, they asked me how do you honestly rate your staff regarding inbound calls?” “That’s when I realized that it wasn’t possible to replicate what Avius AI does”.
That’s a remarkable impact that should really hit home. The real world business difference makes it absolutely show the potential when these intelligent solutions are put to work thoughtfully.
AI For Business Adds Real Value.
Another important point is accessibility, and the value proposition.
The fact that Avius AI is a full service partner that offers a full ecosystem of advanced solutions (UCaaS, CCaaS, Internet Connections, IoT, and more) at prices that are not available to the general public is just one benefit. With over 25 years in telecom and technology, Avius AI is a capable and dedicated partner.
How much does Avius AI cost? There is a starter plan at $499 a month. This gets you call transcription, a new phone number if you need it, voice intelligence and more. There is a pro plan at $749 per month which includes intelligent web chat, email features, and more integrations. All of it is tiered and scalable.
This amazing once-in-a-generation technology revolution is not just for massive corporations anymore. Avius AI has designed it to be affordable, and to grow with you. Whether you’re a small local shop or a larger company, Avius AI is democratizing advanced customer service technology.
Let’s recap what we’ve really dug into today.
First, AI for business, especially our sophisticated conversational AI, is way beyond a simple chatbot or writing an email draft for you. It’s actually miles beyond that. It’s about fundamentally changing how your business runs, boosting what your team can do, and unlocking really significant cost savings all through intelligent consistent and super scalable solutions.
It feels like moving from just reacting to customers, to really proactively managing every single interaction.
Think about what core business problem you could tackle, what new growth you could unlock if you had a tireless smart digital team member working 24/7. Imagine the possibilities of handling almost all of your routine interactions flawlessly every single time, and allowing your human team to focus on the high value needs that are uniquely human.
If you want to see how this could actually work for your business, there’s a pretty clear next step.
You can try a free demo, or book an appointment for a free discovery session and see how these solutions could be tailored specifically for your business needs. We might even exceed your expectations.
The easiest way is to just give us a call at (855) 284-8196, or Book an Appointment to get started and learn more.
